LinkFern Chain F&B Bakery
Digital Store Operations Mid-Platform System

Omni-channel Business Integration · Store-Centric · Online-Offline Integrated Operations

8000+
Chain Store Service Experience
5000+
POS Checkout Deployments
50+
Mid-to-Large Enterprise Partnerships
Multi-Format
Bakery / F&B / Fast Food / Beverage Bar
Challenges

Operational Challenges for Chain F&B Bakery Enterprises

Under traditional management models, chain expansion faces a triple challenge of efficiency, cost, and control

📷

Declining Efficiency

Store replenishment and procurement ordering rely on phone calls and manual paperwork; orders circulate slowly, and collaboration between headquarters and stores is inefficient.

💸

Rising Costs

Without unified procurement and distribution capabilities, purchasing bargaining power is weak; coarse-grained inventory management causes heavy raw material loss, with overstock and stockouts coexisting.

🔌

Information Lag

Store sales, inventory, and member data are scattered and siloed; headquarters cannot grasp business conditions in real time, and decisions rely on experience alone.

🔗

Fragmented Channels

Offline stores, online malls, and delivery platforms do not share data; member benefits cannot flow across channels, making integrated operations difficult.

Core Solution

Digital Headquarters Business Mid-Platform System

1 headquarters management system + N store management systems + N third-party integrations, built on an online-offline integrated operations architecture and an internet cloud system architecture — helping enterprises expand rapidly, effectively manage and monitor store operations, ensure data consistency, and deliver headquarters decisions in a timely manner

🏢

Unified HQ Control

Unified management of online sales, offline retail, O2O, unified POS checkout, personal distribution, community group buying, and multi-platform orders — keeping data unified and decisions timely.

🏪

Efficient Store Operations

One-stop handling of daily store business; POS checkout, replenishment, stocktaking, and promotions are fully digitized end to end, supporting rapid replication and expansion of the dual direct-operated + franchise model.

🌐

Omni-channel Integration

Connects self-operated malls, offline stores, and third-party delivery e-commerce platforms, with centralized processing of orders, inventory, products, members, and financial data across platforms, channels, and touchpoints.

Digital Store Operations Mid-Platform
Core Value

Core Value of the Solution

From unified procurement and distribution to smart ordering, from aggregated payments to smart ledger splitting — empowering chain F&B bakery enterprises in every dimension

01

Integrated Unified Procurement & Distribution Fulfillment

A full-process chain distribution solution that resolves delivery challenges at low cost and high efficiency. Procurement lowers costs, inventory management becomes effortless, and three logistics modes are supported: direct delivery, cross-docking, and distribution.

02

AI Smart Ordering

A big-data-based AI smart ordering model that combines historical sales, weather, holidays, and other factors to automatically generate daily suggested order quantities for raw materials, semi-finished goods, and finished goods, building smart ordering lists for franchisees.

03

Aggregated Payments · Automated Reconciliation

One-click integration with all mainstream payment channels including WeChat Pay, Alipay, and UnionPay QuickPass; multi-platform, multi-channel connections, automatic reconciliation via bill downloads, and stronger data encryption and risk control.

04

Smart Ledger Splitting for Chain Franchises

Backed by Lakala's mature payment capabilities, supporting multi-level ledger splitting and account structures, avoiding secondary clearing to meet regulatory requirements — with proper tax payment, unified reconciliation, flexible settlement, and safe, controllable funds.

Multi-Format

Serving Multiple Formats · Supporting Diversified Enterprise Growth

Hybrid C/S + B/S + cloud mode, supporting multi-format chain retail and F&B enterprises; a unified platform meets specialized multi-format operations

🧀

Bakery Stores

Full-process support for the front-shop-back-factory model: fresh-baked intake, decorated-cake intake, and BOM recipe processing.

☕

Coffee & Beverage Bars

Suited to emerging bakery format management; unified operations for coffee, beverages, light meals, and more.

🍽

Western / Light Meals / Fast Food

Product combo management, recipe BOM management, and product processing management for standardized output.

🏫

Multi-Level Organization

Group → branch → format HQ → regional center → store, supporting cross-regional chains and direct-operated + franchise management.

Multi-Format
Specialized operations on a unified platform
Multi-Level
Flexible organizational configuration
Omni-channel
Unified online & offline management
Hybrid Deployment
C/S + B/S + Cloud
Core Functions

Ten Core Function Centers

A powerful feature matrix covering every business scenario of chain F&B bakery enterprises

🏢

HQ Management

System management, product center, marketing center, member center, finance center, report center

🏪

Store Management

Procurement pricing, inventory & POS checkout, operations management, report analysis

📦

Product Center

Category management, product data, multi-spec BOM material maintenance

🚚

Procurement Center

Supplier contracts, procurement ordering, smart replenishment, unified procurement & distribution

🎁

Marketing Center

Flash sales & group buying, spend-and-save / spend-and-gift, price management, promotion calendar

🗃

Inventory Center

Batch management with FIFO, stocktaking & transfers, BOM recipe processing

📦

Order Center

Omni-channel order aggregation, unified routing & assignment, online-offline integration

💳

Finance Center

Supplier settlement, multiple payment-term modes, business-finance integrated vouchers

👤

Member Center

Member management, points & stored value, card & coupon management, spending analysis

📊

Report Center

Sales & inventory, operations & finance, BI data visualization & decision analysis

🍳

F&B Management

Product combos, product processing, recipe BOM management

🚚

Chain Distribution

Store replenishment, distribution management, smart replenishment, franchise management

Module 01

Product Center

Comprehensive product attribute management · Category management · Multi-spec BOM support

KEY CAPABILITIES

4-Tier Category System Multi-Barcode per Product Multi-Supplier per Product Multi-Unit Management BOM Recipe Multi-Spec Batch Import Full Lifecycle
Module 02

Procurement Center & Smart Ordering

Supplier full lifecycle management · Contract-oriented fine-grained control · AI smart replenishment

SMART ORDERING

Thousand-Yuan Usage Model Inventory Min/Max Method Replenishment Templates Auto-Generated Requisitions Direct Delivery / Cross-Docking / Distribution Unified Procurement & Distribution Supplier Online Collaboration
AI Smart Ordering and Unified Procurement & Distribution
Module 03

Marketing Center

Rich promotion formats · Flexible marketing strategy rules · Marketing-wide visualization

MARKETING TOOLS

Flash Sale Group Buying & Pre-Sale Spend-and-Save / Gift Combo Discounts Coupons Time-Limited Discounts Campaign Calendar Price Group Control
Module 04

Inventory Center & BOM Processing

Batch inventory management · FIFO · 360° efficient control · Front-shop-back-factory processing support

INVENTORY & BOM

Batch FIFO Inventory Alerts Store Transfers Multi-Mode Stocktaking BOM Processing Fresh-Baked Intake Decorated-Cake Intake Auto Raw Material Deduction
Module 05

Order Center & Omni-channel Fulfillment

Aggregating omni-channel orders · Unified routing & assignment · Online-offline order integration

OMNI-CHANNEL ORDER

B2C Mall Meituan Delivery JD Daojia Ele.me Smart Routing In-Store Pickup Instant Delivery Open API
Module 06

Finance Center & Business-Finance Integration

Supplier accounts payable settlement · Multiple payment-term modes · Auto-generated accounting vouchers

FINANCE HUB

Online Reconciliation Multiple Payment-Term Modes Invoice Entry Buy-Sell Settlement Joint-Operation Settlement Leasing Settlement Auto Vouchers Debit-Credit Balance
Finance Settlement and POS Checkout
Module 07

CRM Member Marketing System

Connecting every member touchpoint · Building an online-offline integrated membership system

MEMBER CRM

Three-in-One Cards Points & Stored Value Card & Coupon Management Paid Membership Micro-Member Online Top-Up Member Profiles Precision Marketing
Module 08

Store Operations System & POS Checkout

Store operations steward mini program · One-stop POS checkout · Everything a store needs

POS & STORE OPS

Keyboard POS Touchscreen POS POS Scale Self-Service POS Mobile MPOS Delivery Orders Store Steward Real-Time Performance
Store Operations and POS Checkout
Module 09

B2C Mini Store & Community Group Buying

B2C + O2O + Community + Livestream + Distribution · One system for offline retail, online mini store, and community group buying

MINI-STORE & GROUP BUY

LBS Store In-Store Pickup 1-Hour Delivery Community Group Buying Leader Commission Everyone Distribution Livestream Selling Flash Sale & Pre-Sale
Mini Store and Community Group Buying
Technology

Technology Architecture & Platform Advantages

IDC PaaS low-code development platform · Built on 15 years of experience · Supporting microservices and Docker

🔧

System Openness

Data dictionaries, table structures, and field definitions are fully open, with custom attributes supported for easy customization; an agile secondary development platform delivers fast, and report secondary development maximally meets enterprise needs.

🔗

System Integration

Interconnects with every platform through the ERP mid-platform; integrates online-offline operations, membership, WMS, and supply chain; ToC online ordering and ToB online transactions.

📱

Mobile & Online

Mobile ERP business and mobile store operations; managers grasp operations anytime, anywhere, and operators run mobile operations on the go.

🖥

Multi-Terminal Support

Supports PC browser, mini program, H5, Android/iOS apps, and large-screen data dashboards — full-scenario coverage.

Technology Architecture
System Architecture

Digital Infrastructure

Based on internet architecture and cloud service technology · Spring Boot + Spring Cloud + Redis · Distributed / High Concurrency / High Availability / High Scalability

Omni-channel Terminals
ERP Mid-Platform System Store Operations System B2C E-Commerce Platform B2B Ordering Portal B2B Distributor Platform B2B Supplier Platform Member Marketing System WMS
↓
Load Balancing / Application Layer
Nginx Load Balancing Route Dispatching SSO Single Sign-On Solr Search Engine
↓
Business Logic Layer (Microservices)
Order Service Product Service Inventory Service Promotion Service Settlement Service Payment Service Report Service Member Service Search Service Third-Party Microservices
↓
Data Layer
Redis Data Cache MongoDB RDS MySQL/SQL Server Big Data Hadoop OceanBase/TiDB
↓
IaaS Enterprise Infrastructure Layer (Multi-Cloud Compatible)
ECS SLB RDS OSS Redis CDN Cloud Monitoring Cloud Shield
Blueprint

Overall Digital Construction Blueprint for Chain F&B Bakery

Digital stores powered by smart devices + AI · Enterprise IT mid-platform digital construction

Front-End Business Applications
Store POS Checkout Store ERP B2C Online Store Interactive Screen Electronic Shelf Labels Cloud Shelf AI Smart Devices Third-Party O2O Platforms
↓
HQ Business Mid-Platform System
CRM SCM WMS NCC/SAP OA Finance System
↓
Technology Mid-Platform
Distributed Application Services Distributed Database RDS Distributed Messaging MQ Global Transaction Service GTS Cloud Service Bus CSB Real-Time Business Monitoring ARMS
↓
Data Mid-Platform
Data Planning Data Synchronization Data Development Model Building Monitoring & Alerts Metric Standards
↓
IaaS Infrastructure Layer
ECS SLB RDS OSS Redis CDN Cloud Monitoring Cloud Shield
Success Stories

Representative Cases

Partnering with industry-leading brands to co-create the digital future of F&B bakery

Bakery Chain

Jindu Bakery (Shanxi Jinhua Group)

A leading bakery brand in Shanxi Province with 300+ stores under a direct-operated + franchise model. Implemented the RIBS bakery chain retail ERP system, APOS front-end POS checkout system, B2C online store, BOM food processing & production system, and cold-chain distribution management system.

Store Scale300+
Business ModelDirect + Franchise
System CoverageERP+POS+BOM+Cold Chain
F&B Chain

Zhang Liang Malatang

A global F&B chain brand with 6000+ stores, operating in 10 countries and 25 cities. Implemented the LinkFern B2B ordering platform management system (HQ), distributor operations system, and e-commerce mall mini program; an integrated supply chain platform supporting global expansion.

Store Scale6000+
Global Footprint10 Countries, 25 Cities
System CoverageB2B Supply Chain Platform
Chain F&B

Baodaizhou

A local Shanxi F&B brand with 80+ stores under a front-shop-back-factory model. Implemented the chain F&B information integration system, APOS front-end POS checkout system, online-offline integrated platform, and chain F&B distribution system, with unified cold-chain distribution and standardized operations.

Store Scale80+
Business ModelFront Shop, Back Factory
System CoverageF&B Integration + Distribution
Specialty Noodle Restaurant

Tibagu

A chain F&B brand under Shanxi Jinhua Convenience, with 50+ specialty noodle franchise stores in Taiyuan. Implemented the chain F&B information integration system, APOS front-end POS checkout system, online-offline integrated platform, and chain F&B distribution system.

Store Scale50+
Business ModelChain Franchise
System CoverageOnline-Offline Integration
Success Stories
Implementation

Project Management & Implementation

A rigorous project implementation methodology · 6 phases, 10 milestones · Guaranteed project quality

Phase 1
Project Preparation

Form the project team, clarify goals and scope, and define the master plan and project charter

Phase 2
Blueprint Design

Review current business, gather requirements, define process maps, and compile the business blueprint

Phase 3
System Realization

Confirm system design, jointly debug secondary development, import data, and train key users

Phase 4
Go-Live Preparation

Finalize the deployment plan, deploy store terminals, and conduct all-hands training and store rehearsals

Phase 5
Go-Live & Rollout

Officially launch the system, introduce O&M mechanisms, pilot go-live, then roll out nationwide

Phase 6
Service & O&M

Refine O&M processes, analyze issues and improve, and complete final acceptance with ongoing optimization

Dedicated Project Team

A steering group plus project team staffed with a project director, project manager, architects, and implementation engineers, with both sides working jointly.

Standardized Methodology

Requirement research → solution export → data initialization → training & testing → official go-live; rigorous processes guarantee delivery quality.

Continuous System Upgrades

Regular feature iterations and performance optimization, unified platform upgrades, rapid defect fixes, and ever-growing functionality and flexibility.

Comprehensive Training System

Key user training, end user training, user manuals, and store rehearsals, covering every role across business departments.

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