Comprehensive B2B2C New Retail Data Service Solution Provider

LinkFern Smart New Retail Mid-Platform System
Informatization & Digital Transformation Solutions

Store-centric, omni-channel business integration, and integrated online-offline operations. Covering the full business chain โ€” chain retail ERP, POS checkout, supply chain management, CRM membership marketing, B2C e-commerce, and WMS warehousing & logistics โ€” powering the digital and intelligent upgrade of retail enterprises.

50+
Mid-to-large retail clients
8,000+
Franchise chain stores
5,000+
POS checkout terminals
15+
Product series
Smart New Retail Mid-Platform
Digital Blueprint

Chain Retail Digitalization: Overall Construction Blueprint

The Smart New Retail industrial internet platform connects manufacturers, distributors, retailers, and consumers with the store at the center, building a fully digitized retail ecosystem.

Digital Construction Blueprint
๐Ÿข

Headquarters Business Mid-Platform

1 headquarters management system + N store management systems + N third-party integrations, with unified control of product, procurement, marketing, finance, and member data, ensuring data consistency and timely delivery of decisions.

๐Ÿ”—

Omni-channel Business Integration

Unified handling of orders, inventory, products, and members across self-operated malls, offline stores, and third-party e-commerce platforms (Meituan Waimai, JD Daojia, Ele.me, Douyin Shop, Kuaishou Shop) โ€” multiple platforms, multiple channels.

๐Ÿ“ฑ

Multi-terminal Application Coverage

Supports PC browsers, WeChat mini programs, H5, Android/iOS apps, and large-screen data dashboards. Mobile ERP operations and mobile store management โ€” run your business anytime, anywhere.

Core Planning

Core Business Planning

Omni-channel business integration with store-centric fulfillment services and integrated online-offline operations.

Omni-channel Operations
๐Ÿ›’

Online-Offline Integrated Operations

  • Transforms traditional sales models โ€” customers order online
  • Pickup at nearby stores / home delivery / courier shipping
  • Unified product pricing, inventory, and promotion strategy
  • Unified routing, allocation, and fulfillment of online orders
๐Ÿš›

Unified Procurement & Distribution Fulfillment

  • End-to-end solution for chain retail delivery
  • Centralized purchasing lowers costs; inventory management made easy
  • Supports three delivery modes: direct shipping, cross-docking, and distribution
  • Smart ordering system automatically derives replenishment needs
๐Ÿค–

AI Smart Ordering Models

  • OPL ordering formula: calculated from DMS daily average sales
  • Inventory upper/lower limits method: ideal for rapid rollout at small and mid-sized stores
  • Full-shelf method: automatic replenishment based on shelf display standards
  • AI forecasting models integrate promotion plans and seasonal factors
๐Ÿ’ณ

Aggregated Payments & Smart Revenue Splitting

  • One-click integration of omni-channel payments including WeChat Pay, Alipay, and UnionPay QuickPass
  • Built on Lakala Qianzhangtong for compliance, avoiding secondary settlement risk
  • Supports multi-level revenue splitting: Brand โ†’ Branch โ†’ Store โ†’ Supplier
  • Ratio-based / real-time / delayed / balance-based revenue splitting
5
Operating models
Buy-sell / consignment / joint venture / commissioned operation / leasing
3
Smart ordering models
OPL / inventory limits / full-shelf
6+
Payment channels
WeChat / Alipay / UnionPay QuickPass, and more
4
Revenue splitting capabilities
Ratio / real-time / delayed / balance
Architecture

Overall Technical Architecture

Built on internet architecture and cloud service technology, the Spring Boot + Spring Cloud + Redis distributed microservices architecture delivers high concurrency, high availability, and high scalability.

Omni-channel Terminals
ERP Mid-Platform System Store Operations System B2C E-commerce Platform Membership Marketing System B2B Ordering Platform WMS Warehousing System
Application Layer
Nginx Load Balancing Routing & Dispatch SSO Single Sign-On Solr Search Engine Video Live Streaming / On-Demand
Business Logic Layer
Order Service Promotion Service Product Service Inventory Service Settlement Service Reporting Service Payment Service Search Service Member Service Third-party Microservices
Data Layer
Redis Data Cache MongoDB RDS MySQL/SQL Server OceanBase/TiDB Big Data Hadoop
Technology Mid-Platform
Distributed Application Services Distributed Database RDS Distributed Messaging MQ Global Transaction Service GTS Cloud Service Bus CSB Real-time Monitoring ARMS
IaaS Infrastructure
ECS Cloud Servers SLB Load Balancing OSS Object Storage CDN Acceleration Redis Cache Cloud Monitor Cloud Shield Security Multi-cloud Adaptation
๐Ÿ—๏ธ

IDC PaaS Low-code Development Platform

Built on 15 years of experience, the IDC PaaS low-code rapid development platform supports microservices and Docker containerized deployment. Data dictionaries, table structures, and field definitions are fully open, supporting customer-specific custom attributes, agile secondary development, and rapid delivery.

๐Ÿ”“

System Openness & Integration

Integrated online-offline system architecture: online ordering on the ToC side and online transactions on the ToB side. Mobile ERP operations and mobile store management. Mature external interfaces support most business interconnections, with support for report secondary development, service invocation, and new business definition.

Advantages

Core System Advantages

Multi-platform, multi-format, multi-industry. The C/S + B/S + cloud hybrid mode supports multi-format chain retail enterprises and specialized operations across formats.

๐Ÿฌ

Multi-format Support

Supermarkets, convenience stores, department stores, shopping malls, specialty shops, fresh food & fruit, bakery & fast food, and tourist attractions โ€” one system covers all formats.

๐Ÿ›๏ธ

Flexible Organization Structure

Multi-level, multi-function, multi-region organizational structure. Supports Group โ†’ Branch โ†’ Region โ†’ Store, with mixed management of directly-operated and franchise stores.

๐Ÿ”

Rigorous Permission Control

Matrix-based control of organizational and operational permissions, isolated data permissions, detailed operation logging โ€” everything fully under control.

๐ŸŒ

Multi-language Internationalization

Multi-language switching at login, backend-configurable translations, supporting Simplified Chinese / Traditional Chinese / English, and adapted to overseas markets such as Macau and Malaysia.

8+
Industry formats covered
โˆž
Organizational level extensibility
3
Language versions supported
100%
Data permissions under control
HQ Platform

Headquarters Business Mid-Platform System

1 headquarters management system + N store management systems + N third-party integrations, with an integrated online-offline operations architecture and internet cloud system architecture.

Headquarters Mid-Platform System
๐Ÿ“ฆ

Product Center

Category management (4-5 levels), comprehensive product attribute management, one product with multiple barcodes, one product with multiple suppliers, and full lifecycle management.

๐Ÿ“‹

Procurement Center

Supplier full lifecycle management, refined contract management, smart ordering, unified procurement & distribution, and franchise management.

๐ŸŽฏ

Marketing Center

10+ promotion types: combo discounts, spend-and-save, spend-and-gift, group buying, flash sales, and limited-time discounts โ€” marketing campaigns are trackable and visualizable.

๐Ÿ“Š

Inventory Center

Batch inventory management, FIFO, inventory transfers / stocktakes / requisitions / formula processing โ€” 360ยฐ efficient control.

๐Ÿงพ

Order Center

Omni-channel order aggregation with unified routing, allocation, and fulfillment, supporting single-warehouse per product / multi-warehouse per product / picking allocation.

๐Ÿ’ฐ

Finance Center

Multiple credit term modes, buy-sell / consignment / joint venture / lease settlement, online reconciliation, automatic revenue splitting, and business-finance integration.

๐Ÿ‘ฅ

Member Center

Omni-channel member management, points & stored value, card & coupon management, membership tiers, spending analytics, and precision marketing.

๐Ÿ“ˆ

Report Center

A three-tier system of basic reports / business analysis / operational analysis, five major inventory anomaly alerts, and ECharts visualization customization.

Product & Procurement

Product & Procurement Management

Contract-oriented refined management covering the full product lifecycle and full supplier lifecycle, achieving resource integration across the upstream, midstream, and downstream of the supply chain.

๐Ÿท๏ธ

Product Center Core Capabilities

  • Category management: 4-5 levels across department-major-medium-small, with SKU count control
  • One product, multiple barcodes: distinguish origins and specifications; supports weight / amount / shelf-life barcodes
  • Multi-unit management: unit conversion between ordering and selling
  • BOM formula management: meets secondary processing needs
  • Multi-spec management: easy management of multiple models, colors, and sizes
  • Batch import: bulk data import in template format for efficient entry
๐Ÿค

Procurement Center Core Capabilities

  • Supplier full lifecycle: onboarding โ†’ pending cooperation โ†’ active โ†’ phasing out โ†’ frozen โ†’ removed
  • 4 contract types: buy-sell / consignment / joint venture / lease, each with dedicated settlement rules
  • Smart ordering: three major models โ€” OPL formula, inventory upper/lower limits, and full-shelf
  • Multiple delivery modes: direct shipping / cross-docking / distribution, with automatic order splitting and order aggregation
  • Barcode-scan ordering on PC web + WeChat mini program, multi-terminal collaboration
  • Online supplier collaboration: digitized orders, no more fax or email

Buy-Sell Contract

Manages inventory; settles by purchase orders / return orders / expense vouchers; supports monthly settlement, semi-monthly settlement, and cash on delivery.

Consignment Contract

Manages inventory; settled in real time on actual sales at actual cost of goods sold, typically monthly settlement.

Joint Venture / Counter / Lease

Does not manage inventory; settles by sales deduction / fixed rent / rent + commission; supports multi-level guaranteed minimums.

Marketing & Inventory

Marketing & Inventory Management

Rich promotion types cover known marketing methods, with flexible marketing strategy rules; batch inventory management delivers 360ยฐ efficient control.

๐ŸŽ‰

Marketing Center

  • Promotion types: Combo discounts, spend-and-save, spend-and-gift, buy-N-get-one, tiered multi-item discounts, group buying, flash sales, purchase limits, limited-time discounts, coupons
  • Promotion channels: Multi-channel customer reach, launched uniformly online and offline
  • Promotion targets: Tiered members, regional customers, all consumers
  • Promotion scope: Channel, region, store, time, category, payment method
  • Marketing visualization: Grouping by conditions, like-for-like comparison, full-year statistics, real-time tracking
  • Price management: Tiered price control by HQ / store, smart repricing workflows
๐Ÿ“ฆ

Inventory Center

  • Batch management: FIFO, lowest-price priority, supports negative inventory control
  • Inventory adjustment: Shrinkage and surplus correction, cost anomaly adjustment
  • Inventory transfer: Between bin locations / stores / logistics centers, "virtual in / virtual out" mode
  • Stocktake: Multiple methods โ€” documents / mini program / mobile POS; by category / shelf
  • Requisition management: Consumables and office supply requisition in warehouse / store scenarios
  • Formula processing: Automatic processing scenarios in warehouse / store / at retail
Order & Finance

Order & Finance Center

Omni-channel orders are aggregated for unified routing and fulfillment; advancing financial digital intelligence achieves business-finance integration.

๐Ÿ“‹

Omni-channel Order Center

  • Unified reception of orders from self-built platforms + public platforms
  • Order data standardization, anomaly handling, merging and grouping
  • Picking allocation for single-warehouse / multi-warehouse per product
  • Multiple fulfillment methods: courier delivery, instant delivery, in-store pickup
  • Online monitoring of online orders, automatic status feedback
  • Open API: real-time interfaces + asynchronous interface services
๐Ÿ’น

Finance Settlement Center

  • Buy-sell settlement: automatic voucher extraction from purchase / return / expense vouchers
  • Joint venture settlement: automatic calculation based on sales amount / deduction rate
  • Online supplier reconciliation, online invoice entry
  • Multiple credit term modes: payment-day base + reconciliation date constraints
  • Automatic revenue splitting: rule setup by franchisee / store / supplier / product
  • Business-finance integration: accounting vouchers generated automatically on schedule

Finance Digital Intelligence Advancement

From paper contracts โ†’ electronic contracts, from manual payments โ†’ direct bank-enterprise connection. Saves paper and costs monthly, lowers invoicing error rates, and significantly boosts invoice verification and overall work efficiency.

Flexible Revenue Splitting

Ratio-based, amount-based, real-time, delayed, balance-based, and post-hoc revenue splitting. Built on Lakala Qianzhangtong to avoid secondary settlement and meet regulatory requirements.

Five Major Inventory Anomaly Alerts

Real-time monitoring of five major anomalies โ€” high inventory, slow-moving items, bestseller stockouts, purchased-but-unsold, and negative inventory โ€” with automatic alert statistics by department / category.

Store & POS

Store Operations & POS Checkout System

One-stop ownership that meets every store need. One system supports retail, F&B, apparel, maternity & baby, lifestyle services, and more โ€” with manned checkout, self-service checkout, and mobile checkout.

POS Checkout System
๐Ÿ–ฅ๏ธ

Cross-platform POS System

  • Keyboard POS: customizable shortcuts, no mouse needed
  • Touchscreen POS: customizable layout / color scheme / multi-screen
  • PC weighing-checkout scale: weighing and checkout in one
  • Self-service POS: fully self-service shopping experience
๐Ÿ“ฑ

Cloud POS & Mobile Checkout

  • CloudMPOS: based on Android handheld devices
  • Ideal for pop-up areas, specialty shops, and capacity expansion during traffic surges
  • Cloud POS WPOS: simple, flexible cloud operations
  • Offline sales, with automatic data sync once reconnected
๐Ÿฅฌ

Fresh Food Management & AI Recognition

  • Three management modes: single item / main-sub code / BOM ingredients
  • Full-process unified procurement & distribution for fresh food, multiple sorting methods
  • AI smart image-recognition weighing, reducing weighing errors
  • Scale networking: Toledo / Top / Teraoka / Dahua
๐Ÿ“ฒ

Store Operations Assistant (WeChat Mini Program)

A lightweight enterprise management tool based on the WeChat mini program. Presidents / directors / supervisors / stores / franchise owners can view store performance reports in real time, anytime, anywhere. Supports product listing / delisting, ordering, price adjustment, inventory inquiry, and stocktake, with product browsing in 2C mode โ€” convenient, intuitive, and easy to learn.

๐Ÿ’ณ

Aggregated Payments with Automatic Reconciliation

One-click integration of all major payment channels including WeChat Pay, Alipay, and UnionPay QuickPass. Multi-platform, multi-channel payment integration with open interfaces and one-click switching in the backend. Complete data encryption and risk control measures, with automatic bill downloading and reconciliation.

B2C + O2O

B2C + O2O Online Store

One system for offline retail, online micro-malls, and community group buying, powering the business upgrade of traditional stores and traditional e-commerce.

๐Ÿ›๏ธ

B2C + O2O Micro-mall

LBS-based WeChat mini program with the store as the business entity, seamlessly connecting online and offline. Supports home delivery, in-store pickup, and courier shipping.

๐Ÿ‘ฅ

Community Group Buying

Pre-sale + social model with a store manager / group leader responsibility system. Merchant backend + group leader app + customer app work across three terminals โ€” high repeat purchase rate, easy promotion, rapid viral spread.

๐Ÿ“บ

Mini Program Live Commerce

No live streaming qualification required, up and running in 20 minutes. In-room shopping cart, one-click sharing, and watch-and-buy effectively boost conversion rates and form a business closed loop.

15+ Marketing Tools

Group buying / flash sales / limited-time sales / buy-X-get-discount / gift packages / special offers / coupons / pre-sales

Everyone Can Distribute

Commission based on sales โ€” anyone can be a salesperson; fast viral spread, low cost

Multi-industry Templates

Fresh food & fruit / department store cosmetics / supermarket convenience โ€” 4 page template styles

Food Delivery Platform Integration

Unified management of orders from Meituan Waimai / JD Daojia / Ele.me

CRM Membership

CRM Membership Marketing System

Omni-channel member management connecting all member touchpoints, building an integrated online-offline membership system that bridges online and offline usage scenarios.

CRM Membership Marketing
๐Ÿ‘ค

Omni-channel Member Management

  • Unified member database: basic info / delivery info / payment preferences / interaction preferences
  • Unified membership policies: points rules / special offers / promotion policies / upgrade-downgrade rules
  • Cross-channel points consistency: unified calculation and accumulation across stores / website / mall
  • Cross-channel benefit sharing: stored-value cards / discount coupons / points usable across all spending
  • Multiple recruitment methods: service desk / mobile / QR code / WiFi / member-on-payment
๐ŸŽ

Member Operations Core Capabilities

  • Three cards in one: supports multiple card media โ€” magnetic stripe card + IC card + virtual card
  • Flexible points schemes: long-term / temporary / gift coupon / special event points types
  • Spending rebates: multi-channel rebates โ€” cashback / coupons / gifts / upgrades
  • Wallet management: change deposited automatically and used for payment on the next purchase
  • Paid membership system: high-value differentiated benefits at low implementation cost
  • WeChat = membership card: QR code identity recognition, fan-based operations
5
Member conversion stages
Awareness โ†’ Attraction โ†’ Trial โ†’ Conversion โ†’ Repeat Purchase
3
Member hierarchy tiers
General Members โ†’ Members โ†’ High-value Members
10+
Member recruitment channels
โˆž
Points scheme combinations
Supply Chain

SCM Supply Chain Management Platform

As a core capability for chain enterprises, the supply chain platform significantly reduces inter-enterprise procurement costs, saves transaction costs, lowers inventory, and shortens cycle times.

Supply Chain Management
๐Ÿญ

Supplier Management

Online registration, type management, and cooperation status control. New product introductions support online multi-level approval; certificates are uploaded online, and the system automatically closes business with terminated suppliers.

๐Ÿ“„

Contract Management

Automatic generation of standard contract templates, customizable approval workflows, visualized contract circulation, and preserved modification traces. Expiration alerts and multi-dimensional management reports for risk control.

๐Ÿ“ฆ

Product Submission

Categorized submission by private-label / own-brand suppliers, supporting Excel bulk import, multi-level approval, and status tracking. Online management of basic product information, logistics packaging, pricing, and certificates.

๐Ÿ›’

Purchase Orders

Digitized purchase orders, no more fax or email. Automatic order reminders and online viewing. Store replenishment orders and HQ purchase orders are pushed to the supply chain system in real time.

๐Ÿ’ฐ

Financial Settlement

Online supplier reconciliation, online settlement, and online invoice entry. An efficient, compliant financial settlement digitization solution that improves supplier satisfaction.

๐Ÿ“ฑ

Mobile Operations Assistant

The supplier operations assistant mobile app โ€” home dashboard, order inquiry, contract management, certificate management, product submission, and financial reconciliation โ€” improving external supply chain collaboration efficiency.

Warehouse

WMS Warehousing & Logistics Management System

Collaborative warehouse management across the full supply chain, solving warehouse management pain points and improving management levels and operational efficiency.

Warehousing & Logistics
๐Ÿข

Core Features

  • Multi-owner management: Supports ownership transfer and VMI/CMI inter-enterprise ownership transactions
  • Multi-level warehouses: Supports multi-level, multi-type warehouse management across the supply chain
  • Full-lifecycle traceability: In-warehouse operation traceability via unique serial numbers / codes
  • Refined operation control: Rational process splitting and operator assignment
โš™๏ธ

Core Processes

  • Inbound management: Dock appointment, multi-owner receiving, new product measurement, multiple delivery forms
  • In-warehouse management: Smart relocation, replenishment management (receiving / intra-wave / off-wave / picking)
  • Stocktake management: By customer / bin location / product / full stocktake; RF + paper + touch-triggered stocktake
  • Outbound management: Automatic allocation by wave robots, cross-docking operations across multiple scenarios
Data & Reports

Data-driven Decisions & Report Analytics

Based on the Baidu ECharts open-source visualization library, with flexible chart + table configuration. Enterprises can perform secondary development without compiling and releasing.

๐Ÿ“Š

Three-tier Reporting System

  • Basic reports: Purchase summaries, cashier reports, single-product sales details, inventory by store, return summaries
  • Business analysis: Daily sales reports, store inventory anomalies, sales time-slot analysis, foot traffic analysis, supplier ABCD classification analysis
  • Operational analysis: Supplier sales contribution, category sales overview, inventory turnover, comprehensive customer transaction analysis
๐Ÿ“

Key Metrics System

  • Sales per sqm = sales volume or gross profit / area
  • Turnover rate = sales volume / inventory
  • Sell-through rate = sales volume / purchase volume
  • Cross ratio = gross margin ร— turnover rate
  • Days of supply = current inventory quantity / DMS
  • New product introduction rate = new product items / valid items at period end
3
Reporting tiers
Basic โ†’ Business โ†’ Operational
6+
Core operational metrics
5
Major inventory anomaly alerts
7
Time granularities
Year / Quarter / Month / Week / Day / Time Slot
Implementation

Project Implementation Methodology

A rigorous project implementation methodology โ€” 6 phases, 10 milestones โ€” safeguarding project quality and delivery.

Phase 1: Project Kickoff

Build the project team, clarify project goals and scope, finalize the master plan and charter, and hold the project kickoff meeting.

Phase 2: Project Planning (Blueprint Design)

Review the current business state, deliver basic training for key users, gather business requirements, and output the requirements research report. Define process maps and main process scenarios, and produce the business blueprint report.

Phase 3: Project Execution (System Realization)

System design and confirmation, secondary development and integration testing, test environment setup, data collection and import, product delivery, and system functional and integration testing.

Phase 4: Go-Live Preparation

Determine the go-live deployment plan, build the production system, deploy store terminals, write user manuals, train end users, run store rehearsals, and import production data.

Phase 5: System Go-Live

The system officially goes live and O&M mechanisms are introduced. Pilot go-live โ†’ nationwide rollout, finalize rollout templates, monitor process performance, and continuously improve.

Phase 6: Project Acceptance (Service & O&M)

Issue tracking, preliminary and final project acceptance. Refine O&M service processes, deliver system O&M services, and analyze service issues for continuous improvement.

Success Stories

Featured Customer Cases

Serving 50+ mid-to-large retail / F&B / supply chain enterprises and 8,000+ franchise chain stores, covering multiple industries and formats at home and abroad.

Wandian Yigou

FMCG B2B2C Platform ยท 8 cities nationwide

140,000+ ToB users; an integrated new retail / supply chain B2B platform system solution covering all of the enterprise's IT systems.

B2B Ordering Platform + ERP + WMS + Store Audit App + Store POS Checkout

Sunshine Supermarket (Malaysia)

Department store shopping malls + chain convenience stores ยท 2 billion annual sales

6 large department store shopping malls + 30 chain convenience stores, with an integrated B2B2C platform system solution.

RIBS Chain Retail ERP + POS + B2B Store Ordering + Online-Offline Integration

Zhang Liang Malatang

Global F&B chain ยท 6,000+ stores ยท 10 countries, 25 cities

Founded in 2008, a global F&B chain brand with 27 branch companies, 100+ directly-operated stores, and 5,800+ franchise stores.

B2B Ordering Platform (HQ + distributors + mall + financial revenue-split settlement)

China Dinosaur Park

National 5A tourist attraction ยท 200+ shops

An integrated system solution covering the dinosaur IP industry chain, culture, F&B, hotels, and apparel, bridging upstream and downstream format integration.

New Retail Mid-Platform + Store Operations + POS + Online-Offline Integration + Membership Cards & Coupons

XiaoMang Global Flagship Store (Mango TV)

Trendy toys & light luxury retail ยท Plan for 12 stores in 12 cities + 200 franchises

The flagship showcase for Mango TV merchandise, with unified supply chain management and integration with Mango TV's online membership.

New Retail Mid-Platform + Store Operations + POS + Online-Offline Integration

Shenzhen Fantawild

Culture & technology theme park ยท 1,200 stores

Boonie Bears series theme: multiple large-scale culture & technology theme parks across many cities, each with nearly 100 retail shops.

New Retail Mid-Platform + Store Operations + POS + Membership Marketing

Nanyue Lianfeng (Macau)

Fresh food chain supermarket ยท 50+ stores

A wholly-owned subsidiary of Nanyue Group, with the fresh food supply chain as its core competitive advantage, deeply rooted in the local Macau market.

RIBS + APOS + B2C E-commerce + Online-Offline Integration

Jindu Bakery

Chain bakery ยท 300+ stores ยท directly-operated + franchise

A brand under Shanxi Jinhu Group, always adhering to the philosophy of "international quality, accessible pricing".

RIBS Bakery ERP + APOS + B2C Mall + BOM + Cold Chain Delivery

Benlai Life (Benlai Fresh)

Community fresh food chain ยท 700 stores

Set sail in Beijing in 2012 with the B2C + Store + Online new retail model, employing nearly 4,000 people nationwide.

RIBS + POS + CRM Membership Marketing
Live Chat Contact Us Back to Products